Duty Manager - Keflavik International Airport, Iceland
Duty Manager - Keflavik International Airport, Iceland
Position: Duty Manager
Location: Keflavik International Airport, Iceland
Salary: Competitive with benefits
Important: Must be able to communicate effectively in Icelandic and English
About Us: Prosegur Change is a leading foreign exchange company dedicated to providing exceptional currency exchange services to travelers globally. With a strong presence in key international airports, we are seeking a dynamic and results-driven Duty Manager to join our team at Keflavik International Airport.
As part of our expansion, we are seeking a highly motivated and experienced Duty Manager to join our team at Keflavik International Airport.
Built by the U.S. military during World War II and inaugurated on March 23, 1943, Keflavik International Airport has played a pivotal role in the evolution of commercial flight in Iceland. Since the opening of the new terminal building in 1987, it has become a crucial stop-over point connecting Europe and the U.S. Today, Keflavik International Airport is a bustling hub. As we continue to grow, we are looking for a Duty Manager who shares our commitment to excellence.
Key Responsibilities:
Sales Excellence: Demonstrate a proven track record in sales with a passion for exceeding targets. Implement innovative ideas to change the sales culture and motivate the team to surpass targets.
Team Management: Lead and manage teams to achieve targets, emphasizing strong negotiation skills and leading by example. Provide training, coaching, and development to foster continuous improvement.
Operational Excellence: Set clear expectations in service, standards, and operations to achieve company KPIs. Drive customer service standards and uphold procedures to enhance the overall customer experience.
Market Awareness: Keep up with current trends, conduct competitor analysis, and adjust strategies accordingly.
Positive Work Environment: Create a positive and engaging working environment within the sites, fostering a culture of excellence and teamwork.
Requirements:
- Proven track record in sales, preferably in a retail environment.
- Previous experience managing teams to achieve targets.
- Strong negotiation skills with a lead-by-example approach.
- Excellent communication skills, both written and verbal in Icelandic and English.
- Ability to innovate and implement ideas to motivate a team.
- Experience in managing managers and driving customer service standards.
- Familiarity with achieving company KPIs and maintaining awareness of current trends.
- Previous management experience in retail is essential.
Additional Information:
The ability to build rapport with teams are essential. The ideal candidate will possess a flair for sales and promoting products and services. Self-motivated with an energetic attitude and adherence to procedures. If you are a high-achieving individual with a passion for sales, exceptional leadership skills, and the ability to create a positive work environment, we invite you to apply for the Duty Manager position at Prosegur Change.
Join us in delivering outstanding service to our customers and achieving success together.
Note: The successful candidate must have the appropriate permission to work in Iceland.
If you are a dynamic professional seeking a challenging opportunity to lead our operations at Keflavik International Airport, we invite you to apply.
Join Prosegur Change and be part of a team committed to delivering excellence in foreign exchange services.
- Department
- Operations
- Locations
- Keflavik
Duty Manager - Keflavik International Airport, Iceland
Loading application form